
Originally Posted by
Tuomo
Branching off from the "new tournament diceroller" thread to talk about the current state of VASL support.
BLUF - Yes, we could use more bodies. I've done a D-level job of keeping up with it, and for that I apologize.What we really need is one person to close the loop between user feedback (bugs, suggestions, questions) and the developers (Code Gnomes, Map Elves, Counter Trolls). Whatever tools they use to implement that is their call - I've talked about UserVoice as an option. As I've explained elsewhere, we need someone dedicated to the job.
IMO we could also use another Trollf (hybrid Troll-Elf) who could help us keep up with the flow of product, but if we could only get one person, it's that gap-closer above.
I'd like this thread to talk about the options we have here.
But first, I want to throw a flag:
Hm. I don't remember Enrico contacting me about this. If so, I apologize. I'd like to think I'd realize the seriousness of what he's talking about and elevate it appropriately, but who knows, maybe I muffed it.
However, it sounds like Enrico talked to Counterman, which would explain the lack of response. I'm not going to harp on Jeffrey (Counterman); he's taking a WELL deserved sabbatical from the game and the fact that we miss him so much indicates how much he did for us. For everyone concerned, I wouldn't expect Counterman to come walking through the door and make everything just like it was before - it'd be great if that happened, but let's not plan on it. Let the guy lead his own life.
If Enrico didn't talk to me, though, I wish he had. I realize I haven't been able to keep up with support duties as well as I'd like (and I've been pretty open about that in several threads here), but yeah, c'mon guys, how is it we're having a discussion on VASL support and I haven't heard diddly-poo about it until now? Nothing via Gamesquad email or my well-publicized personal email? WTH?
Yes, I realize that this is itself a good example of where we are - I don't/can't always read every thread every day, and if nothing happens because I didn't see it, then clearly we're "thin at that position". So yes, I'm happy to engage with this, but c'mon - I'm not that hard to get a hold of. I'm gonna call a 10-yd penalty, but let's replay the down.
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